FAQ
- How do I get rid of the annoying browser home pages and pop-ups?
- Windows says I am NOT protected. Why?
- Where can I find Identity Guard Device Secure on my computer?
- Does Identity Guard Device Secure Automatically Renew?
- Do you have any reviews that I can read?
- Do you offer subscriptions for more than one year?
- Can I place an order over the phone?
- Can you send me a USB or CD after purchase?
- Do you accept PayPal or Venmo?
- Do you offer a free trial?
- How can I contact Identity Guard?
- Tell Me More About Identity Guard Device Secure
- How long has Identity Guard been in business?
- Intrusta Password Requirements
- How do I update my Mac?
- How do I run Windows Update?
- Automatic Scan Schedule
- Intrusta Customer Data Processing Addendum (DPA GDPR)
- How do I pause my virus protection?
- How do I send Intrusta system logs to Support?
- How do I take a screenshot of my broswer's console to send to Intrusta Support?
- How do I take a screenshot to send to Identity Guard Support?
- My device is infected! Now what?
- Terms of Service
- Why is Intrusta telling me "User does not exist" when I try to log in?
- Why am I getting a "Scanning Disabled - Out of Licenses" error?
- How can my web browser keep me protected?
- How do I enable my browser's pop-up blocker?
- How do I clear my browser's cache?
- Do you recommend an ad blocker?