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FAQ

  • What is Home Title Monitoring?
  • How do I get rid of the annoying browser home pages and pop-ups?
  • Windows says I am NOT protected. Why?
  • Where can I find Identity Guard Device Secure on my computer?
  • Does Identity Guard Device Secure Automatically Renew?
  • Do you have any reviews that I can read?
  • Do you offer subscriptions for more than one year?
  • Can I place an order over the phone?
  • Can you send me a USB or CD after purchase?
  • Do you accept PayPal or Venmo?
  • Do you offer a free trial?
  • How can I contact Identity Guard?
  • Tell Me More About Identity Guard Device Secure
  • How long has Identity Guard been in business?
  • Intrusta Password Requirements
  • How do I update my Mac?
  • How do I run Windows Update?
  • Automatic Scan Schedule
  • Intrusta Customer Data Processing Addendum (DPA GDPR)
  • How do I pause my virus protection?
  • How do I send Intrusta system logs to Support?
  • How do I take a screenshot of my broswer's console to send to Intrusta Support?
  • How do I take a screenshot to send to Identity Guard Support?
  • My device is infected! Now what?
  • Terms of Service
  • Why is Intrusta telling me "User does not exist" when I try to log in?
  • Why am I getting a "Scanning Disabled - Out of Licenses" error?
  • How can my web browser keep me protected?
  • How do I enable my browser's pop-up blocker?
  • How do I clear my browser's cache?
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